dropping Dell IT cert
why? It's crap. It's extreme crap. The whole course after the customer support module is AI slop. The quizzes are badly formatted -- short answers that want hardcoded strings -- tons of typos. No, no, no, no. I pushed for months and eventually realized that investing time into it was counterproductive. I have already bought a "Learn computer repair" course on Udemy which should be roughly similar to what Dell was supposed to teach me, in addition to Tech+ and A+, which are also on my learning path. Apple's support certificate makes way more sense because, you know. it's Apple. And therefore it's actually good. I was already going to do it.